Frequently asked questions
Can't find what you're looking for? Contact our team.
Is StemConnect a clinic or medical provider?
No. StemConnect is an independent directory. We provide information to help you research clinics and do not deliver care or give medical advice. Always consult a licensed physician.
How are clinics verified?
Verification is based on accreditation and record checks. It confirms credentials a clinic provides — it is not an endorsement of any treatment's safety or efficacy. See our methodology page for details.
Are the reviews real?
Reviews require email verification and are moderated before publishing. We never show a reviewer's email, and reviewers may post anonymously as a Verified Patient.
Is the pricing accurate?
Pricing ranges are indicative and set by each clinic. Always confirm the final cost directly with the clinic before treatment.
Does it cost anything to contact a clinic?
No. Requesting a consultation or getting matched is free for patients. We never sell your data; your details are shared only with the clinics you contact.
How do I add or correct a clinic?
Clinics are curated by our team. If you represent a clinic or spot an error, reach out through our contact page.